Amy H. Ricords, MEd, BSN, RN-BC is the Chief Nursing Officer for Peak Outcomes, a healthcare communication and integrations consulting firm. She has 22 years nursing experience ranging from acute care, home care, rehab direct care nursing, and leadership. Amy has spent the last 13 years of her career in senior nursing leadership positions with expertise ranging from clinical education, Nursing quality, and project management. Amy is also the Director of Nursing Advancement for the Pennsylvania Action Coalition and leads the state efforts to produce a Nurse Residency program and education pathway for all nurses.